TRAINING NEEDS ANALYSIS OF OPERATIONAL

Abstract

A good organization is supported by good management and employees who have adequate knowledge and skills in carrying out functions and games. The organization provides a management system that makes it easy for members of the organization to run the system so that their performance is easily controlled. Employees with adequate quality and competence can bring the organization in a more advanced direction. They continue and have a desire to grow and develop into individuals needed by the organization in achieving its goals. The development of technology and industry today has resulted in many adjustments and system changes in management. In the new normal era where all work activities have been directed to be online-based, many organizations conduct a training needs analysis to obtain information on what training is suitable to be held in improving the performance of the organization and its employees. This study describes the theory of training needs analysis for organizations through operational analysis. And this study aims to obtain information about what is needed in analyzing training needs for organizations through operational analysis. The research method used is a qualitative method using a literature review approach. The results of this study were selected as a training needs analysis tool using the operational analysis approach of the Irwin Goldstein method which sets 4 indicators, namely: knowledge, skills, abilities, and other characteristics or often abbreviated as KSAOs