KEPUASAN DAN STRES KERJA SEBAGAI DETERMINAN TURNOVER INTENTION

Authors

  • Dyah Supriatin Universitas Perwira Purbalingga
  • Rofik Priyanto Politeknik Madyathika

DOI:

https://doi.org/10.54199/9gcc1218

Keywords:

Job Satisfaction, Turnover Intention, Job Stress

Abstract

Employee turnover intention has become a critical issue for organizations, as it directly impacts productivity, stability, and long-term business performance. This study aims to examine the influence of job satisfaction and work stress on turnover intention among employees of PT Tiga Putra Abadi Perkasa. Using a quantitative approach with a questionnaire-based survey, data were collected from 76 employees. The analysis employed descriptive statistics and multiple linear regression to test the proposed hypotheses. The findings reveal that job satisfaction has a significant negative effect on turnover intention, indicating that higher job satisfaction tends to reduce employees’ quitting the organization. Conversely, work stress shows a significant positive effect on turnover intention, suggesting that increased stress levels elevate employees’ likelihood of quitting. Simultaneously, both job satisfaction and work stress significantly influence turnover intention. These results highlight the importance of maintaining employee satisfaction and managing work-related stress to minimize turnover intention. The study provides practical implications for human resource management strategies aimed at enhancing employee retention and organizational commitment at PT Tiga Putra Abadi Perkasa Purbalingga.

Author Biography

  • Rofik Priyanto, Politeknik Madyathika

     

     

References

Andini, R., & Prakoso, D. Job satisfaction, work stress, and turnover intention: An empirical study on manufacturing employees. Journal of Human Capital Development. 11(2), 145–159 (2022).

Anggraini, F. The effect of work stress on employee turnover intention in manufacturing companies. Indonesian Journal of Business and Management Research, 7(2), 112–123 (2022).

Ardiansyah, M., & Naufal, H. Modern HR management practices and employee performance. Indonesian Journal of Business Studies. 9(3), 78–92 (2021).

Arshadi, N., & Hojat, M. Work stress and turnover intention: Mediating effect of job satisfaction and organizational support. International Journal of Organizational Behavior Studies, 12(3), 56–68 (2023).

Dewantara, A., & Salma, N. The relationship between work stress and employee turnover intention in industrial sectors. Jurnal Psikologi dan Manajemen. 15(1), 55–68 (2023).

Dewi Mawadati, & Saputra, A. R. P. Job satisfaction and work stress as predictors of employee turnover intention: A simultaneous analysis. Journal of Human Resource and Organizational Development, 10(2), 134–147 (2023).

Herzberg, F. Work and the Nature of Man. World Publishing Company (2020).

Hidayat, A., & Saputra, R. Human resource management effectiveness and employee retention in modern organizations. Jurnal Manajemen dan Organisasi. 17(2), 101–115 (2023).

Klassen, R. M. Work stress and turnover intention: The role of emotional exhaustion among employees. Journal of Occupational Psychology and Human Performance, 16(1), 74–89 (2021).

Kusuma, E., & Widodo, F. Work stress and employee performance in post-pandemic organizations. Journal of Organizational Psychology. 14(4), 89–103 (2023).

Monica, D., & Putra, I. K. Job satisfaction and its impact on employee turnover intention in service industries. Asian Journal of Human Resource Management, 8(3), 87–98 (2023).

Nasution, A. R. Job satisfaction and employee retention in industrial sectors: The mediating role of organizational commitment. Journal of Organizational Behavior and Management Studies, 9(1), 33–47 (2021).

Nuraini, D., & Prabowo, T. Strategic role of human capital in achieving organizational performance. Indonesian Journal of Business and Management. 8(1), 45–56 (2022).

Prasetyo, A., & Lestari, M. Job satisfaction and organizational commitment as predictors of employee loyalty. Jurnal Ekonomi dan Manajemen. 20(1), 32–46 (2022).

Priyanto, R., Filani, L., Setyaningrum, T., & Arrizka, D. F. (2025). The influence of promotion and customer satisfaction on purchasing decisions for motorcycle products. Journal of Management Science (JMAS), 8(1), 412-418.

Putri, D., & Handayani, N. The strategic role of human capital in achieving organizational goals. Jurnal Administrasi Bisnis. 12(3), 112–124 (2023).

Qasim, R., Ahmed, S., & Khan, M. A. Examining the relationship between job satisfaction and turnover intention: Evidence from emerging markets. Global Journal of Management and Business Research, 14(4), 55–68 (2024).

Rachman, Z., Guampe, F. A., Koto, S. K., Norman, E., Possumah, L. M. A., Winanti, A., ... & Syahputra, R. (2024). Manajemen Sumber Daya Manusia di Era Revolusi Industri 4.0. Penerbit Mifandi Mandiri Digital, 1(01).

Rahmawati, S. Human capital as a determinant of organizational success: A contemporary review. Journal of Human Resource and Leadership. 12(3), 89–98 (2024).

Rizki, Y., & Sari, D. Work stress and its impact on employee turnover intention in manufacturing companies. Jurnal Bisnis dan Manajemen. 18(2), 67–79 (2021).

Setiawan, R., & Rahmadani, L. Strategic human resource development in improving organizational competitiveness. Jurnal Manajemen Sumber Daya Manusia. 10(2), 95–108 (2022).

Suciati, R., Pradana, D., & Lestari, A. Job stress and its impact on turnover intention among private sector employees. Journal of Applied Human Resource Science, 9(4), 98–110 (2024).

Sugiyono. Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Alfabeta, Bandung (2021).

Sulaeman, M., Metris, D., & Priyanto, R. (2024). Manajemen sumber daya manusia. Diva Pustaka.

Wibowo, A., & Suryani, P. The effect of job satisfaction, motivation, and work stress on employee turnover intention in manufacturing companies. Jurnal Ilmu Manajemen dan Bisnis. 14(1), 88–102 (2024).

Wisantyo, B., & Madiistriyatno, H. The influence of job satisfaction and work environment on turnover intention among factory workers. International Journal of Business and Social Research, 13(2), 102–115 (2022).

Downloads

Published

10-02-2026

Issue

Section

Artikel

How to Cite

KEPUASAN DAN STRES KERJA SEBAGAI DETERMINAN TURNOVER INTENTION. (2026). Perwira Journal of Economics & Business, 6(1), 25-39. https://doi.org/10.54199/9gcc1218